privacy-policy

Gamers Arena Privacy Policy

1. Introduction
At Gamers Arena, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform for top-ups, vouchers, and gift cards.

2. Information We Collect
We collect two types of information:

  • Personal Information: When you create an account or make a purchase, we collect information such as your name, email address, payment details, and other relevant data needed for completing transactions.
  • Non-Personal Information: This includes data collected automatically when you use the platform, such as your IP address, browser type, device information, and usage statistics. This helps us improve user experience.

3. How We Use Your Information
We use your information to:

  • Process Transactions: Personal data like name and payment information is required to complete your purchases.
  • Account Management: We use your data to create, manage, and maintain your account.
  • Customer Support: If you contact us, we use your information to provide assistance and resolve issues.
  • Marketing: With your consent, we may send promotional emails and updates about new products or special offers. You can opt out of these communications at any time.
  • Platform Improvement: Non-personal data helps us analyze how users interact with Gamers Arena and make necessary improvements.

4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party companies that assist us in processing payments, delivering products, or maintaining our website. They are required to protect your information and use it only for the purposes of providing their services.
  • Legal Compliance: We may disclose your data if required by law or to protect our rights, users, or comply with legal proceedings.

5. Data Security
We implement a variety of security measures to protect your personal information. This includes using encryption technology for transactions and secure storage methods. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights
You have the right to:

  • Access Your Information: You can request to see the personal data we have about you.
  • Correct Your Information: You can update or correct your personal information at any time.
  • Delete Your Information: You may request to have your data removed, subject to legal or contractual limitations.
  • Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the "unsubscribe" link at the bottom of these emails.

7. Cookies
Gamers Arena uses cookies to enhance user experience. Cookies are small files stored on your device that help us track your activity and personalize your experience. You can control cookie settings through your browser.

8. Changes to this Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and the date of the update will be revised. Continued use of Gamers Arena after changes are made means you accept the new policy.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@gamersarena.com.